Contact Us
To better assist you, please have the Brand, Model, and Serial number of the equipment before you call.
Important! - When requesting information for a Carrier, Bryant, or Payne system, please submit the complete Product Number. The product and model number are located in the same location. Please refer to the example below to see the difference between the model and product numbers. If the unit does not have a product number, then be sure to include the SERIES number (NOT THE SERIAL NUMBER!). We cannot assist without this information.
We have several ways for you to contact HVAC Parts Outlet whether it be by email or telephone.
Your inquiry will be answered within ONE business day.
By Mail:
HVAC Parts Outlet
PO Box 44
Walkersville, MD 21793
By Phone:
Business Hours (excluding Holidays)
9:00 am - 4:00 pm Monday thru Friday EST
877-482-2500
By requesting a phone call you are asking for a Customer Service Representative to call you.
By Email
Email HVAC Parts Outlet