HVAC Parts Outlet Customer Testimonials
The following comments were submitted from customers to let us know how we we are doing.
Created March 29, 2008
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Submitted December 1, 2010 from Omar
Just want to thank "EARL" for his help today. He was very patient looking up the part i needed. Even though you guys did not have it, he provided me the replacement part number that i could use to secure part. I will definetly use you guys next time.
Submitted November 30, 2010 from Frank in Ohio
I forgot to send a thank you. My repair bill was estimated at about $700. But, this board saved the day. The instructions were clear and pretty easy to follow.
The furnace is still running strong.
Submitted February 25, 2010 from Nathan in North Carolina
Thanks, got it! Thank God for American companies that provide this service. The local company would not sell this part to me and I would have been ripped off by their in laws.
Submitted December 16, 2009 from David in Virginia
I installed the new valve and this one works perfectly. Thanks for your help
Submitted December 16, 2009 from Rodney
Just needed to say thanks for the fast delivery of my order . Just ordered it this weekend and already have it in hand great service Thanks very much, Rodney
Submitted December 3, 2009 from Norton in Arizona
Thanks, but better than the number, the part has arrived!! Thank you for your assistance, and for the prompt handling of my order. You people are great. Now to install it.
Thanks again for the fast service. The Honeywell universal controller installed quickly and without hickups. Very straight forward and easy to follow instructions, and the wiring harness adapters made for simple and easy connections to my furnace. I was done in less time than it took to figure out which component was bad. Everything is working well now.
Submitted November 20, 2009 from Dan in Texas
I wanted to follow up with you on my repair. I replaced the control board and my furnace works great. You helped me save $340 on the repair and I wanted to thank you for your assistance. I can't believe that a repair company was going to charge me $516 to replace that board and I did it for $176. Thank you again for your help and if something like this happens again you will see me at your web site. Have a great day.
Submitted March 25, 2009 from Ernie in New Jersey
Great service! Just wanted to let you know that item ordered on Tuesday and received Wednesday.
Faster than if I could have picked the item up myself.
Submitted March 11, 2009 from Steve in Washington
Thanks! I Just ordered the part from your website.
Your website is easy to use.
I appreciate your most excellent help and support.
Submitted February 18, 2009 from S.K. Maryland
Just wanted to say thanks for the great customer service, and quick shipment. My parts arrived in just over 24hrs from when I ordered them. I installed them this afternoon (condenser fan and capacitor) and my heat is back in service. Thanks
Submitted December 28, 2008 from S.T. Utah
Thanks for the great service. The control board has been installed and it works great. Thank You!
Submitted December 23, 2008 from S.M. Colorado
I received my order on time and in good condition--Thank You Very Much!!!
Submitted December 21, 2008 from C.P. Tennessee
Thanks part fit perfect, oh yea I saved 185.00 dollars
Submitted December 17, 2008 from S.M. Texas
I want to thank the customer service rep for all his help today. His help got my condenser back to service. Also, he was a huge help in troubleshooting a thermostat power problem that occurred while servicing the condenser. Outstanding knowledge and service. Thank you!!!
Submitted December 16, 2008 from P.E. Arizona
Thank You from Arizona - The entire experience has been a pleasure. I had heat less than 24hrs after calling.
Customer Service - A+, Price A++. KEEP UP THE GOOD WORK
I will be sure to recommend your company and your website to everyone I know.
Submitted December 1, 2008 from M.B.
I just wanted you let you folks know I got my part the next day UPS. Perfect fit and it works GREAT!! It was 89.00 cheaper than my contractor quoted at "cost"??? He was kinda shocked so I turned him on to your website!!
Submitted March 29, 2008 from C.B. Michigan
Hello. I just wanted to mention that I had the pleasure of being assisted today via chat session by one of your Customer Service associates, Earl. I want to express my deepest gratitude to Earl for all his time and effort and for being MOST helpful, efficient, and accommodating throughout the process. In the era of off-shoring customer service operations and general lowering of standards, this is definitely one of the best, if not THE BEST -- experiences I have had with on-line purchasing EVER! You have a customer for life. Thank you so much Earl! And thank you to the company for having sensibility to staff its customer support operation with the associates of such caliber. Kindest regards. CB
Submitted May 19, 2008 from L.N.
Earl, thank you very much for your assistance in locating this part. Please do not remove it from the link site, Thanks again, tell your boss that I believe they have a dedicated and honest employee!!! Or forward this to him(her).
Submitted July 10, 2008 from L.B.
I want to thank you for your prompt response to my order, and the question I had. It was a pleasure doing business with you. Sure beat OEM pricing. Thanks again
Submitted July 28, 2008 from G.L.
Thank you very much EARL, I installed the part and the unit is working perfectly!! Once again your assistance in getting the right part was very much appreciated...Here is hoping you have a good day and a wonderful rest of the year.